Payment is required with order unless otherwise stated. Orders will not be dispatched until full payment for goods and delivery is completed, unless otherwise agreed
Service Exchange items include a deposit which will be refunded when the item is returned as per the given instructions, as long as the returned item is refurbishable. If the part returned is not refurbishable then we reserve the right to refuse a deposit refund. Deposit refunds will be only be completed if the exchange item is returned within 3 months, unless prior agreement is made to the contrary. Deposit refunds made after 3 months may attract a service charge as applied by the financial handling agent.
Any charges generated by the refund of deposits will be deducted from the refund deposit itself.
We are not VAT registered at present so there is no VAT to pay on our prices.
Return or exchange an item - our 100% money back guarantee
If you are not completely satisfied with your purchase, simply contact us with 14 days of receipt and then return the item to us in its original condition. This statutory returns period maybe extended under exceptional circumstances at our discretion.
Returned items should be unused and must be returned in original packaging with any and all enclosed documentation. We will issue a full refund on receipt of returned goods, including standard delivery charge, however any specifically requested express delivery charges above standard rates will not be refunded. Alternatively, if you the customer prefer, we will exchange the item or issue a credit note, but our standard option will be to refund.
Please note.... :
New legislation for online businesses regarding 'consumers rights to cancel' and 'sellers duty' came into force on 13th June 2014 in the UK following the introduction of the Consumer Rights Directive, a new European Directive. MGBD PARTS Terms and conditions have now been updated to meet the new Directive as of the 13th June 2014. It is important that you read the updated terms and conditions before you enter into any Contract to purchase items from MGBD PARTS. More infomration about the new Consumer Rights Directive can be found by clicking here
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